Find out how to fix this problem, quick–with the help of your friendly Culligan Man
Usually, if your water smells like sulfur or rotten eggs, the reason is because your water has high Hydrogen Sulfide (H2S) content.
H2S is a gas that is released from the earth and finds its way into groundwater. It’s especially common in well water located near shale, sandstone, coal, peat, or oil.
(Occasionally, a rotten-egg smell in your water could also be caused by a water heater or by sewage pollution in your water. If you’re on city water, the most likely explanation is your water heater.)
Negative Effects of H2S
In addition to potential health risks, having H2S in your water can cause all sorts of annoying problems. H2S in your water can:
- Cause coffee and tea to be discolored and taste funny
- Corrode metals (steel, copper, iron, brass), including silverware
- Cause foods cooked with water to taste “off”
- Create yellow or black stains in your bathroom and kitchen
How Do You Fix It?
At Culligan, you can find everything you need to get rid of H2S and that sulfur/rotten-egg smell from your water.
The first step we have to take is to test your water, so we can be sure of the real cause of the rotten-egg smell.
Fortunately, at Culligan we offer this service free. One of our water experts will come to your home to test the water (you can’t send it away to a laboratory because H2S is a gas and could dissipate during transport) and let you know the source of your rotten-egg smell. You’re under no obligation whatsoever.
To get in contact with us and schedule your free water test, just fill out this quick form to contact us:
Alyssa Ralowicz
19:18 14 Oct 20
Mr. Fred Sampson goes above and beyond when delivering our water. There's never been an issue with Mr. Sampson whatsoever. I cannot thank him enough for his kind and generous services. He's always prompt, polite & thoughtful. His service is above 5stars & he should be well compensated for the value he adds to the company experience.
He is the reason for this high of a rating.
The reason I didn't rate the company as five stars is because on the occasions Mr. Sampson was out sick, the company didn't contact me upfront & left us hanging for a scheduled & much needed delivery. Once I got a hold of customer service by phone, they said he was out on vacation (untrue. But understandable for privacy. As an aside - employees need paid sick leave outside of their PTO.) and they needed to reschedule. Which is fine but would have liked to know beforehand because there was no consumable water (the well is not okay to drink from here). Customer service dispatch was courteous & sent a delivery a few days later, with another driver who was also courteous.
The water tastes great & we continue to be happily hydrated thanks to Mr. Fred Sampson & his outstanding customer service.
Surf Dog
21:21 09 Oct 20
Adam and Travis are true professionals and gentlemen. They arrived in the morning, explained the process and then got to work. They discussed any obstacles and potential changes and never took any shortcuts. They also took care of a copperhead snake for us. The install went very smoothly, they explained the installation and what we need to do, and left our home in better condition than when they arrived. I VERY HIGHLY RECOMMEND Adam and Travis - a great team who inspire a lot of confidence in our investment.
Herb Schwab
19:21 07 Oct 20
Excellent service and consultation with Juan and Raul! Juan and Raul were scheduled to service our existing water softener. My wife and I wanted to try the salt-free water conditioners. Juan explained the differences with the water softeners and water conditioners, and answered every question that we had. Juan worked with us to get the price, contract, and installation all set up. Thank you, Juan and Raul! Thank you, Culligan!
Alicia W.
15:55 29 Sep 20
We always look forward to Fred Sampson's visit to deliver water. He's always been friendly and quick. As for the phone services, I've yet to have a negative interaction when working with them. Thanks for the fantastic service.
Malcolm Konicek
21:18 25 Sep 20
We got a new water system and the service was excellent. Adam and Trent C. did a tremendous job today. They showed me how to work the system and were very informative. I would recommend these guys. They were very professional.
Fred Walter
20:20 24 Sep 20
My water softener water not using much salt. Juan with Culligan came out, looked over the system thoroughly. He took the time to explain how this system uses salt, how much salt that I can expect the system to use, how to prevent salt bridges. His knowledge and experience was very reassuring. I highly recommend that you request Juan if your system seems to be acting up.
David Hinson
17:24 24 Sep 20
Just wanted to thank my driver Fred Sampson, always courteous and friendly. Have been a customer for years here at All Pawn 2 in Humble, always the best service.
David Scott
21:43 23 Sep 20
Rudy has provided great customer service with delivery. Office staff is attentive with anything you need.
Raymon Wright
15:27 23 Sep 20
We have Culligan Water delivered to my job International General Packaging by Fred Sampson and the water as well as the service by Fred is excellent. This is the best tasting water I have ever had. I ,everybody at my job, and even my family highly recommend you start purchasing your water from Culligan!
Lucia Aviles
15:26 22 Sep 20
Mr. Fred Sampson is great. He is so helpful. He always asks if there's anything else we need.
Barry McDonnald
16:09 19 Sep 20
Wow Wow Wow! Just had my Culligan water system serviced by Rudy. He was just outstanding. He explained the system to me and checked all the controls, which the last service tech never did. Please keep Rudy on my route for future service calls.
Sally Ramsay
13:59 16 Sep 20
We’ve been Culligan Houston customers since 2005 and we’ve been so pleased with our service and equipment! Recently, I had the pleasure of working with Rudy and Juan. Both were helpful, professional and knowledgeable! Thanks for the great service Rudy and Juan!!
Barbara Daniel
01:26 16 Sep 20
I enjoy the convenience of Culligan, excellent customer service, and the taste of the product. I am a satisfied Culligan customer for the past 20 years. I take a drink of water every time I walk past the machine. I exceed my water quota each day because of the sheer convenience. The service resonates with my recycling philosophy, because I don't add to the problem and issue of individual plastic bottles. This for me is huge because single use plastic bottles are terrible for the environment. I would like to add a note regarding the excellent personal customer service we receive from our driver Fred Sampson.
Jerry Phillips
00:17 16 Sep 20
They are helpful and courteous when dealing with us. Keep up the good work. Thanks!
Tyler liberatore
18:43 14 Sep 20
Alex came last week to my clinic (BTLC) and went above and beyond for our staff and most of all our kiddos! I cant thank him enough, and services like this will make me a forever customer!
Jose Padilla
16:59 08 Sep 20
(Translated by Google) I want to show you Culligan's service, the company is very good, my family is very happy with the service, in fact, I recommend it to them, I have already contacted another company and I have a lot of trouble with Culligan, but with Culligan the service looks very good, I thank him To crystal Jones for his help, very good person. Joe Nguyen came here to do the water test. Everything went very well. (Original)
Quiero mostrarles el servisio de Culligan muy buena la company mi familia está muy contenta con el servicio en la verda se los recomiendo yo le avía ablado a otra compania i to lo que Iso mucho problema pero con Culligan el sevicio ve muy bueno le doy las gracias a crystal Jones por su ayuda muy buena persona i haora vino Joe Nguyen aser la prueba del agua I todo salió muy bien.
Eric Williams
13:49 08 Sep 20
Service technician Ronnie Wolfe came out to look at an issue with my softener system and it turned out to be an electrical issue that had nothing to do with Culligan, Ronnie stayed onsite and worked with me directly to troubleshoot and ultimately repair the issue and even replaced some of the older outlet hardware as part of service, it's individuals like Ronnie Wolfe that make Culligan a wonderful service to partner with, if you are thinking about getting a system, I would definitely recommend the Culligan team
Javier Juarez
12:04 03 Sep 20
The sales people were excellent the demo they gave us really opened our eyes as to how bad our water was. Now we are enjoying clean water and the drinking water with the reverse osmosis is great. Thank you culligan.
Theresa Cook
14:29 02 Sep 20
Our driver Fred Sampson is outstanding! He is kind, upbeat, & so polite. Culligan & Fred thank you for providing our office with the best! Theresa Cook Agency- Farmers Insurance recommends Culligan Houston.
Buckner Roane
18:23 01 Sep 20
Fred Sampson is always friendly and has a knack for making us look forward to his next delivery. We need more just like him.
Camille A.
17:39 01 Sep 20
The quality of the water and the machine was outstanding! I had a machine in my home for 5 years and when we moved I canceled my service. Honestly, I’m trying to figure out how to get it back.
Ramses Vazquez
17:08 01 Sep 20
Fred Sampson dose a really good job, Culligan water always delivers on time and great customer service. Highly recommend.
Al Hebert
14:09 01 Sep 20
Thom Kriner
13:49 01 Sep 20
I’ve been exceedingly happy with Culligan!
Brooks Boys & Brynn
18:07 31 Aug 20
Our office has been using Culligan for over 2 years now. Our driver is Fred Sampson & he is wonderful!!! Always so friendly when he comes in & is prompt about getting to us when we are running low on water... even when we call the day of (oops)
Barbar Toney
16:34 31 Aug 20
Always great service from Fred Sampson! Thank you for your customer focus and attention to detail!
Devan Ashy
14:49 31 Aug 20
Culligan supplies all of the water at our office and our driver, Fred Sampson, is the best!! He always seems to show up right when we need him! And he always has a smile on his face when delivering. Couldn’t recommend Culligan enough.
Timothy Godwin
22:41 28 Aug 20
Adam M. Can and did a fantastic job installing my THIRD Culligan water system and he is by far the BEST installer we’ve had. The water is simply AMAZING!!! If you live in Freeport Texas area would defiantly recommend their services!!
KayLil LynKj
18:59 27 Aug 20
Fred S. with Culligan was very polite, friendly and knowledgeable when he came out to my home to delivery salt for my system.
Thank you so much, look forward to seeing you next time
Sophie Venturini
21:38 20 Aug 20
The company I work for is in Humble, Texas. Fred Sampson is our Culligan Water deliverer/representative. He is kind, attentive, efficient and timely. Even with COVID-19 delaying business, Fred always delivered as expected. We are very pleased with his services and look forward to continuing our professional relationship with him through Culligan Water.
Nancy Clippard
16:52 18 Aug 20
We have been using culligan water for years now and Fred Sampson has been the man!!! We love it when he comes around because he’s super friendly and always smiling. Even during covid19 he is masked and gloved up, and being so responsible. We wouldn’t trade him for anyone in the world!
Dilia Chambers
17:52 14 Aug 20
Very quick to respond and gentleman was very courteous!
usernamxx
18:31 12 Aug 20
I could not be happier with the service provided by Juan Lucas with Culligan of Houston. From beginning to end – perfect. He was punctual, informative, and there was no question that he knows the Culligan water softener products inside and out.
Juan was rapid in his diagnosis, did his repair in a short period of time, took time to explain to me what he had done and what to look out for, and was swiftly on his way to take care of his next customer. He is a credit to your organization and you are very fortunate to have people like him on your team.
Saad Khan
20:10 10 Aug 20
I would highly recommend them they resolved all my problems and have completely satisfied customer
Cindy Wang
23:44 08 Aug 20
Great water, good service.
Johanna Vigil
16:34 07 Aug 20
We meet our new delivery man Alex B. and he is GREAT! He truly goes above and beyond to make sure we are well stocked. Thank you so much!
John Spencer
06:31 07 Aug 20
The customer service is great! They care about their customers.
Ray Bodine
12:10 04 Aug 20
Yoga Athletex
14:30 03 Aug 20
Great communication and very timely. The whole process of installing our water filter system was super easy.
KK Peters
19:14 31 Jul 20
Provided a 10 out of 10 rating. We have a service contract with them for our 2 softeners we have at our home. Both were not utilizing salt. I was unaware we had a problem until the service man showed up and said they have noticed we were not using salt as we should. Both units repaired in that visit. I appreciate their thoroughness and attention to detail. They are are all very polite and provide great service. I would definitely recommend them!
Patricia Varela
18:03 30 Jul 20
Very friendly delivery crew 🙂
Alma Ochoa Razo
19:33 29 Jul 20
Lucas Hawk
18:35 28 Jul 20
I fully endorse this company and their products. Specifically their sales representative Forrest. He performed a thorough assessment of my water and sold me exactly what I needed, nothing extra. The installation tech came out and did his job quickly and professionally. Most of all after buying this product, the dishes are now spotless and clear. No more cloudiness residue from the dishwasher or having to pre-scrub all the dishes. Also, my dishes finally get dry in the dishwasher as well. I used to have to dry to put in cabinets, this is a huge timesaver. Lastly, the soap that comes with the system is great. Nice smelling, good cleaning and makes you feel cleaner after a shower. I will never have a house without one again. I would definitely recommend this product to all friends and family. Thanks Culligan!!!!
Miguel Branco
18:17 28 Jul 20
Gerlyn Washington did my routine maintenance and was very professional and was able to fix an issue that had been going on for 2 years without detection.
G Pierce
13:19 27 Jul 20
Brenda Turner
15:25 26 Jul 20
Had a very easy and quick process! I absolutely love the water system and only wish I got it sooner!
Sally Irizarry
19:40 25 Jul 20
Culligan has kept my water tasty and clean for several years now. I highly recommend them.
Fred Wicher
17:57 25 Jul 20
